Answered on: April 15, 2026
Client
I've returned my rental car — when will my security deposit be returned?
Agent
The security deposit hold on your credit card is typically released within 5-30 business days after you return the vehicle, depending on your card issuer and the rental supplier. Here's what happens: 1. When you collected the car, the supplier placed a HOLD (not a charge) on your credit card for the deposit amount 2. When you return the car and the supplier confirms no damage, fuel issues, or fines, they release the hold 3. Your bank then processes the release — this is the part that takes time TIMEFRAMES: - Supplier releases the hold: Usually 1-5 business days after return - Bank processes the release: Can take an additional 5-25 business days - Total: Typically 10-30 business days from return date IF YOUR DEPOSIT HASN'T BEEN RETURNED after 30 days: 1. Contact your credit card company first — ask them about the hold status 2. If they confirm it hasn't been released, contact the rental supplier directly with your rental agreement number 3. Keep your rental agreement and return receipt as proof Note: If any additional charges were applied (fuel, damage, late return), the supplier may charge these against the deposit before releasing the remainder.